Oho - this bodes ill...

[cybermule]

Just phoned up the people handling the warranty on my laptop about the fault with the CD and battery running. They want to eliminate the possibility that either of those is due to a software fault.

I told them that I was running Linux, and they said they'd like me to phone back with the laptop in front of me so that they can eliminate software being the problem.

I asked them if they'd be able to do that on a non-windows system.

They said they'd like me to phone back with the laptop in front of me so that they can eliminate software being the problem.

Yes, there is an element of repetition there. When I asked if they were sure they could test it over the phone with Linux on, they said they'd like me to phone back with the laptop in front of me so that they can eliminate software being the problem.

Hmm.

Comments

Re: That's kinda stupid.....

[cybermule.livejournal.com]

Yeah - that's it, really. I know it's a hardware fault, they can't check for software issues anyway. Might as well just get it packaged up and sent off and fixed.

Hmph.