To Amazon Customer Services: where's my stuff?

[cybermule]

Where's my stuff? That's a really good question.

I ordered my stuff back in October, as a pre-order. I patiently waited for my stuff a couple of days past the due delivery date, then phoned up to enquire about said stuff, which I needed for Christmas.

It seemed that there was no actual stuff attached to my order number. To be honest, I had already ascribed this lack of stuff to you having sold my stuff to someone else. But I was willing to take your explanation at face value, even paying extra money for first class delivery.

When the new dispatch date came and went with no sign of anyone even so much as picking up my stuff and having a look at it to see if it needed posting, I tried ringing again, but was put on hold for what seemed longer than I'll actually spend using the stuff.

I then asked someone else if they could send my stuff and got it next day. I have therefore cancelled this order and all pending orders with you, and will be unlikely to order my stuff from you in the near future.

So from now on, I'll know exactly where my stuff is and won't need to rely on your dodgy stock handling and inaccurate databases to tell me.

Disappointed regards,

stuff-less for Christmas

Comments

[0ct0pus.livejournal.com]

Pfft! Hope you sent that to them.

but was put on hold for what seemed longer than I'll actually spend using the stuff.

Which is quite a long time, this being Zelda.

And yes, the amazon boycot starts here.

cdwow.co.uk
play.co.uk
hmv.co.uk
blackwell.co.uk
gamestation.co.uk
ebay.co.uk

etc

[cybermule.livejournal.com]

Yes - that was what I sent, verbatim.

I'm sure I'll relent eventually, but I've transferred my custom elsewhere for the time being.

[psilobabe.livejournal.com]

stuff 'em

*hug* merry chrisssssmasss!

[cybermule.livejournal.com]

Meryy CHirstmas, babe :)

*hic*

[malcygoff.livejournal.com]

Dear Cybermule, unfortunately the Molotov Cocktail you pre-ordered for Amazon for Christmas has been delayed... ;-)

/me joins in the amazon boycott. At for a while :)

[zleetle.livejournal.com]

ahh, that happened to me as well last year. My stuff is still AWOL from Amazon's warehouse, apparently, which makes me think it was never actually there in the first place. Only so many copies of Pigface's Notes from Thee Underground to go around, you know. Popular album and all that :p

glad you got it all taken care of at least, and a HAPPY HAPPY HOLIDAY to you and D!!!

[cybermule.livejournal.com]

Thanks, and Happy Christmas too :) Amazon are teh gay :(

[nyarbaggytep.livejournal.com]

I get really annoyed with anyone who claims to sell you something they blatantly don't have. R's had it with a book he desperately needed for work (admittedly third party seller not amazon direct) and I had it with them when I ordered a cd which claimed 4 weeks to dispatch and after several months they eventually admitted they didn't have it and gave me my money back. Curse them. I asked for interest but they refused.

Merry game playing things to you.

[cybermule.livejournal.com]

Thanks - the game rocks!

I'm not actually a very demanding consumer. I just don't like being pissed about and lied to.